We are committed to protecting the privacy of our customers and users. Accordingly, we have prepared this Privacy Policy, which covers the collection, use, disclosure, transfer and storage of customer data. Our online activities comply with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia.

Collection and use of personal data
Personal data is data that can be specifically or indirectly linked to a natural person, which we collect and process in order to perform a contract with or contact an individual and to comply with our legal obligations.

Personal data may be collected in the following ways:
by providing contact information (including name, email address) on our website;
by using the website through customer cookies;
Collection of other data

We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location).
We may also collect data about customer activities on our website. This data is aggregated and used to provide more useful information to our customers and to learn which parts of the website, products and services are of most interest to them. Aggregated data is treated as non-personal data in this privacy policy.

Use and storage of collected personal data
We can use the collected personal data to inform customers about product news, campaigns and upcoming events. Customers who do not wish to be on our newsletter list or receive notifications can remove themselves from the target group of recipients at any time.

By agreeing to the terms of the privacy policy, the customer gives their consent to the automated processing of their data. You can always withdraw your consent via our website or by making a written reproducible statement. The statement or withdrawal of consent does not have retroactive effect.

In order to better serve the customer, we may disclose information about individual users to a third party that provides services to us and is contractually obligated to keep the information shared confidential.

We retain the customer’s personal data until the termination of the loyalty agreement. We store data that we are obliged to retain by law (e.g. accounting data) in accordance with the requirements set out in the law.

Protection of personal data
We take all precautions (including administrative, technical and physical measures) to protect the client’s personal data. Only authorized persons have access to change and process the data.

If you suspect that your personal data has been processed contrary to what is described in this privacy policy or there is a risk that your data has been leaked to third parties, please inform us immediately. This is the only way we can keep the potential damage to a minimum.

The client has the right to demand the termination of the processing of their data, information about the use of the data and the transfer of the data to themselves or a third party in a commonly used format. In order to prevent misuse of the client’s data and rights, requests may only be submitted in a form where the applicant’s identity is identifiable (digitally signed or personally signed at the representative office). We have the right to respond to such requests within 30 days.

Security
All personal data of the client that becomes known during the visit to the website and the conclusion of contracts is treated as confidential information. The encrypted data communication channel ensures the security of the personal data of the website visitor.

Privacy Policy Terms and Changes
By using our website or filling out the regular customer application, you have read and agreed to these principles and terms. We reserve the right to change the general terms and conditions of the privacy policy if necessary, informing all regular customers, but we will do our best to keep our privacy policy up-to-date and available to you on our website.

The controller of the client’s personal data is Delisa OÜ. For any questions or concerns regarding the privacy policy or data processing, please contact us at info@optiwebseo.co

You always have the right to contact the Data Protection Inspectorate or the court to protect your data. The Data Protection Inspectorate is a state institution that you can also contact for consultation or assistance on personal data protection issues.

Cookie Policy
In order to provide you with the best possible user experience on our website, we use cookies.

What is a cookie?
A cookie is a small text file that is stored on your device when you visit a website.

Why do we use cookies?
Thanks to the use of cookies, we can provide a better user experience on the website, for example, cookies help us remember your previous visits and the choices you have made on the website.
By using the website, you agree that we use cookies:

– to collect usage habits and statistical data;
– to remember user preferences and settings;
– to provide offers and marketing messages that are more suitable for the user’s needs; – to collect information necessary for the development of the website;
– to log in, personalize the page and fill out forms;
– to make it easier to share the content on the page on social media;
– to provide content.

What types of cookies do we use?

Session cookies

Session cookies, or temporary cookies – are used every time you visit our website and are deleted after you close your web browser. Temporary cookies are used, for example, to remember the language selection of the website, the contents of the shopping cart.

Persistent cookies

Persistent cookies remain on the user’s device even after the website is closed. Persistent cookies have different expiration periods and some of them remain on the user’s device for days, months or even years. Persistent cookies are used, for example, to remember user preferences and save username and password so that the user does not have to log in again with each visit.

Third-party cookies:

Our website uses third-party cookies to provide better content, collect statistics and display advertisements. You can read the privacy policies and terms of third-party cookies on the cookie manufacturer’s website.

How to restrict the use of cookies and delete them?

The user can delete cookies stored on the device and proactively prevent cookies from being stored on their device. To do this, the user must change the privacy settings of the web browser.
For more detailed instructions, please refer to the web browser’s user manual.

NB! If cookies are blocked, we cannot guarantee the correct functioning of the website.